You speak English and want to learn more about communication and sales? Would you like to deepen your knowledge and negotiate even more skilfully with your English business partners? Then you are exactly right with us!
We have compiled the most important topics in a compact and entertaining way so that you can improve your language skills in a short time and negotiate even more competently with your business partners.
You already have very solid previous knowledge of English or have graduated in English (min. B1-B2) and would like to improve your knowledge. We focus primarily on communication by email and telephone and the necessary vocabulary
Our topics are:
- grammar deepening
- Repetition and deepening of the vocabulary communication and forwarding
- Price reasoning -
- Complaints management: How do I use complaints to retain customers?
- De-escalation - Strategies to defuse situations
In addition, we have prepared many listening and comprehension exercises to further improve your language skills in relation to business English and dealing with business partners.
Trainer: Anna & Maida
Incl. Training documents, max. 6 participants
Course guarantee: Our courses always take place.
Course duration: 20 units of 60 minutes each (10 appointments)
This course takes place ONLINE with Microsoft Teams (can be downloaded for free). We recommend installing the app on the laptop/tablet for easier handling and full access to the course materials.
NO NEW DATE ONLINE YET??? Or not the right date? Simply contact us and we will find the best solution for you!
According to 6 Para. 1 Z 11 UStG, lessons in Austria are exempt from sales tax. Our guarantee: Our courses always take place - even if there is only one participant!
Our group courses have been awarded the Austrian Ecolabel. For more information, visit environment-sign.at