ONLINE - English for Office & Customer Care

ONLINE - English for Office & Customer Care

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You want to freshen up your English and learn more about communication, sales and acquisition? Then you are exactly right with us!

We have compiled the most important topics in a compact and entertaining way so that you can improve your language skills in a short time and negotiate even more competently with your business partners.

Subjects:

  • Make a successful phone call in English
  • Offer management: Exploit potential
  • Complaints: how to react?
  • Price negotiations: Get more
  • Acquisition Introduction and deepening: How do I successfully acquire new customers?

In addition, we have prepared many listening and comprehension exercises to further improve your language skills in relation to business English and dealing with business partners. The topics are individually tailored to the wishes and needs.

Trainer: Anna & Ilaria
Incl. Training documents, max. 6 participants

Course guarantee: Our courses always take place.

Course duration: 24 units of 60 minutes each (24 appointments)

This course takes place ONLINE with Microsoft Teams (can be downloaded for free). We recommend installing the app on the laptop/tablet for easier handling and full access to the course materials.

NO NEW DATE ONLINE YET??? Or not the right date? Simply contact us and we will find the best solution for you!

According to 6 Para. 1 Z 11 UStG, lessons in Austria are exempt from sales tax. Our guarantee: Our courses always take place - even if there is only one participant!

Our group courses have been awarded the Austrian Ecolabel. For more information, visit environment-sign.at