English for Freight Forwarders: Business Professionals
You speak English and want to learn more about communication and sales? Would you like to deepen your knowledge and negotiate even more skilfully with your English business partners? Then you are exactly right with us!
We have compiled the most important topics in a compact and entertaining way so that you can improve your language skills in a short time and negotiate even more competently with your business partners.
You already have very solid previous knowledge of English or have graduated from English (min. B1-B2) and would like to improve your knowledge. We focus primarily on communication by email and telephone and the necessary vocabulary
Our topics are:
Repetition and deepening of the vocabulary communication and forwarding
Complaints management: How do I use complaints to retain customers?
De-escalation - Strategies to defuse situations
In addition, we have prepared many listening and comprehension exercises to further improve your language skills in relation to business English and dealing with business partners.
Trainer: Anna & Maida Incl. Training documents, max. 6 participants
Course guarantee: Our courses always take place.
Course duration: 20 units of 60 minutes each (10 appointments) or 24 units of 60 minutes each (12 appointments)
Course location: AHA! Learning Center, Oskar-Pirlo-Straße 42a, 6330 Kufstein
NO NEW DATE ONLINE YET??? Or not the right date? Simply contact us and we will find the best solution for you!
According to 6 Para. 1 Z 11 UStG, lessons in Austria are exempt from sales tax. Our guarantee: Our courses always take place - even if there is only one participant!
Our group courses have been awarded the Austrian Ecolabel. For more information, visit environment-sign.at