Workplace Coaching: acquisition, offer and conflict management
We are happy to coach your employees directly at the workplace, thus enabling them to efficiently implement what they have learned. We offer coaching on topics such as offer management, acquisition and conflict management directly at your workplace. With us, you will be able to deepen your knowledge of how to answer customer enquiries most effectively, how to deal with cold calls in the best way, how to win over customers most successfully and much more!
We are also happy to answer topic-related and important questions:
- Why does it make sense to call the customer and ask for more information?
- Which customers do I want in the first place and how do I find them?
- How do I prepare for the conversation and which questions will lead me to achieve my goal?
- Do we really win when we "win" a complaint conversation?
- How can we bind our customers to us even better while remaining calm?
We are at your disposal for any further information regarding your individual training solution and/or a personal discussion. Make your personal appointment with Anna Haselsberger by e-mail at firstname.lastname@example.org or by phone at 0043 (0) 5373 20222.
According to 6 Abs 1 Z 11 UStG, teaching in Austria is exempt from VAT.
Our group courses have been awarded the Austrian Eco-label. More info at umweltzeichen.at